Frequently Asked Questions (FAQ)
We recommend arriving a few minutes early to fill out any necessary paperwork. Please also come with clean skin, free of makeup and skincare products, to ensure optimal results from your treatment.
You can contact us via the contact form on our website, by email at info@skinstudiodd.com, or by phone calling (305) 518-1821. All contact information is available on our contact page. We look forward to hearing from you and addressing any queries you might have.
MEMBERSHIPS FAQ
- With our membership, you’ll enjoy exclusive perks and savings, including:
- One monthly facial of your choice, with options like Hydrafacial, Diamond Glow, DD Glow Peel, Acne Facial, and Anti-aging Facial.
- Complimentary add-ons during your treatments.
- Two Express facials per year.
- One Chemical peel per year.
- 20% off any additional facials beyond your monthly one.
- 20% off skincare products.
- Free shipping on product orders.
- VIP access for product restock.
- Priority bookings with VIP treatment.
- Early access to new treatments, products, and studio events.
- 15% off cosmetic injectables and neurotoxins at Miami Center for Dermatology (cannot be combined with MCD promotions).
- Option to gift a facial to a friend or family member (New clients only).
- Free birthday gift during your birthday month.
Yes, you can cancel your membership at any time after the initial 3-month period has passed. However, it’s important to note that certain benefits may be forfeited upon cancellation. We recommend reviewing the terms and conditions outlined in your membership agreement for specific details regarding benefits and cancellation policies. Please contact membership@skinstudiodd.com if you need to cancel your membership.
Please note that our Annual membership option is non-refundable and does not offer the option to cancel.